SUPER8 AIR PURIFIER - Today's essential choice for refreshing quality clean air
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FAQs

Will Super8 Air Purifier improve sleeping quality?

Yes, recommended for those who suffer from long term insomnia, staying up late nights and excessive drinking. The negative ions dispensed from Super8 Air Purifiers stimulate blood circulation and promotes better sleep.

Super8空气净化器是否会提升睡眠素质?

是的。尤其是对长期失眠,熬夜,酗酒的人特别有效。Super8空气净化器所释放的负离子能促进血液循环而令我们更容易入眠。


Is Super8 Air Purifier effective to nose sensitivity?

Nose sensitivity refers to oversensitive rhinitis and is due to viruses, bacteria or airborne pollutants. It is important that exposure to these irritants is limited. Cleaner air and negative ions will improve the respiratory system.

Super8 空气净化器对鼻敏感问题有效吗?

非常有效。鼻敏感是过敏性鼻炎的俗称,是鼻贴膜受污染物质刺激后所产生的过敏反应。Super8空气净化器所释放出的货养和负离子对患有呼吸系统疾病的人带来舒适的感觉,长期使用能改善及增强免疫功能。


Why do some people feel dryness in the mouth after using Super8 Air Purifiers?

This reaction is normal for some initial stage users as we have been used to living in conditions lacking of fresh oxygen. When using Super8 Air Purifiers, the large volume of negative ions emitted helps to stimulate blood circulation, therefore, our body needs to replenish a lot of water to help discharge the toxins.

为何有些人开始使用Super8空气净化器会出现口干症状?

我们因长期在缺氧的情况下生活,当使用Super8空气净化器时,它所释放出的活氧和负离子具有加速人体血液循环顺畅的作用,而人体需要补充大量的水分以帮助毒素排出体外,所以有些人开始使用Super8空气净化器会有出现口干的正常反应。


Why do some people feel skin sensitive after using Super8 Air Purifiers?

Some people who have skin problems may feel the reaction. This is due to the disinfecting effect of negative ionization. Therefore, certain people will feel discomfort during the initial stage.

为何有些人使用Super8空气净化器后会出现皮肤敏感症状?

如曾经患有皮肤敏感者会出现此状况。由于Super8空气净化器所放送的活氧具有杀菌的功能。当他在发挥效应时,蘊藏在冷气机,床褥,枕头等的霉菌,尘螨一一涌现而被活氧消灭,所以当中小部分的人初期会出现有些不适的感觉。


Can an asthma patient use Super8 Air Purifier? Will it worsen the sickness?

No problem, the cleaner air environment will reduce the recurrence of the sickness and asthma symptoms can be greatly minimized. (Note: Always seek the advice of your doctor regarding a medical condition.)

 哮喘患者可否试用Super8空气净化器,会否加剧其病情?

不但可以使用,还可降低哮喘复发的机率和增强免疫系统。(注:如哮喘病发作时,请即咨询您的专属医生意见。)


How to ensure and maintain optimum performance of Super8 Air Purifiers?

Proper care and cleaning of the air purifier is important. Turn the unit off, pull out the stainless steel dust collector carefully and clean off the dirt once every two months.

如何使用Super8空气净化器发挥最高效能?

必须定期即每使用两个以上,把内附的钢板拔出,轻轻的把灰尘,油迹擦干净即可。


What is the difference between Super8 Air Purifier and products of other brands?
  • Super8 Air Purifier does not rely on the air to actually pass through the machine to be cleaned.
  • Eliminate microorganisms on contact in the air.
  • More than 40 Chainstores for convenient customer support and service.

Super8空气净化器较其他品牌,有什么特别之处?  

  • 它不在网中过滤,而在空气中杀菌
  • 直接在空气中杀菌,有效防止病毒,病菌的传播
  • 直接在空气中消除异味,烟雾,减低电气所产生的辐射

 


How to know that Super8 Air Purifier is functioning?
  • If you place your ear close to the front, a soft hissing sound can be heard.
  • You will smell a subtle, fresh, "grass" scent.
  • You will notice improvement in the air quality and the odor is gradually eliminated. 
     

  如何能感受到Super8空气净化器正在操作?

  • 能嗅到一股类似“草鲜味”
  • 突然感受到空气特别的清新
  • 异味渐渐消失

Why do some people experience the "grass fragrance", "burning smell", "fishy taste" and other types of smell?

This is due to the trace ozone (≤0.05ppm) when Super8 Air Purifier is functioning. The smell is not harmful and the situation will improve after a few days.

当Super8空气净化器在操作时,为什么有些人会嗅到草鲜味,烧焦味,鱼腥味或其他异味?

此乃Super8空气净化器所产生的活氧,而嗅觉的感受是因人而异。而且绝对不会危害人体健康,数天后此状况也会渐渐改善。


How much electricity will Super8 Air Purifier consume?

Super8 Air Purifiers are products of excellent energy saving design. For example, Super Life consumes only RM0.94 electricity per month.

Super8空气净化器是否很耗电?

Super8空气净化器是采用超省电原设计的产品。如Super Life即使24小时不停操作,每月只需区区RM0.94的电费。


What is the lifespan for Super8 Air Purifiers?

Super8 Air Purifiers are lasting and durable, especially Super Life, Super Light and Super Drive. They are designed and manufactured without moving parts and filters. Besides, Super8 products are backed by 12 months warranty and 2nd year accessories warranty. (Please refer to the terms and conditions on the warranty card.)

Super8空气净化器是否存有使用期限?

Super8空气净化器持久耐用。尤其Super Life,Super Light, Super Drive都是以无马达(Motor)和过滤网(Filter)的设计,而且都备有1年的*保证期及2年的零件保用期。
(*注:请参考保证卡上的条款)


Are Super8 Air Purifiers safe for use?

Super8 Air Purifiers are manufactured according to and conform with international testing standards to ensure safety and quality.

Super8空气净化器是否安全使用?

绝对安全。Super8空气净化器经过详尽的测试并符合国际标准,以确保每个产品推出市场都能安全使用,且获得多项国际认证。

 


Will the accessories of Super8 Air Purifiers be obsolete?

Definitely not. The accessories are manufactured according to market requirements and are exported to European and American markets.

Super8空气净化器的零件或配件,会否出现停产的状况?

绝对不会。零件随市场的需求所制造,而源源不绝供应到欧美各国并风靡当地市场。


Will there be any side-effects if we stop using Super8 Air Purifiers?

No, but the indoor air quality will be affected.

暂停使用Super8空气净化器期间,会否出现副作用吗?

绝对不会。但是,室内空气会再度遭受污染。


How to choose a suitable Super8 Air Purifier model?

There are ten models available, be it standing or hanging type and each model have unique features (please refer to our product catalogue). The usage is dependent on individual needs. Please consult our Chainstore agents or Customer Service Hotline: 603-7982 0293.

 如何选用合适的Super8空气净化产品?

Super8空气净化器产品备有十种以上的款式提供选择,即有站立式和吊挂式,每种款式的覆盖范围于操作各有不同(请参阅产品资料)。这也要视个人的需求而定,请咨询我们的代理商或客户服务热线 : 603-7982 0293


What about after sales service?

We have excellent after sales service. If you require assistance or encounter any problem with Super8 products, please consult our Chainstore agents or Customer Service Hotline: 603- 7982 0293.

Super8空气净化器是否含有产品售后服务?

当然,如您对Super8的产品有任何疑问请联络我们的代理商或客户服务热线:603- 7982 0293.


What is ozone (O3)?

xygen (O2) molecule is made up of two atoms. Ozone (O3) a highly active molecule, is formed by the action of an electrical discharge or ultra-violet light on oxygen. Ozone (O3) disperses very easily. Once in contact with bacteria, virus, mold or other pollutants, one of the ozone atom splits off to oxidize the pollutant, leaving behind breathable oxygen. The presence of ozone in the atmosphere shields us from harmful ultraviolet rays and naturally purifies the air. After a thunderstorm, the air smells fresh. Clothing dried in the sun normally have delicate clean fragrance. This is the natural cleaning effect of O3.

什么是(O3)?

氧分子是有两个氧原子(O2)做组成,当氧分子被雷压击破之后,单一的游离氧原子与氧分子结合,便形成了三个氧原子(O3)。这些(O3)分子很容易散开,一旦遇上如病毒,细菌,霉菌与其他污染物,(O3)其中一个原子便自动与污染物附近著结合,在破坏污染物的同时,它本身也分解为(O2)。这个过程释放出纯净的氧气(O2),令空气清新洁净。地球本身用(O3)的力量,可发会自然的空气净化功能。雷雨过后,空气的气息额外清新怡人,日光下晒干的衣服气息特别清香,就是(O3)的自然净化作用在发挥功能。


Is ozone (O3) affecting human's health?

Minor quantity of ozone is not harmful to our health. Our surrounding ozone concentration is only 0.02~0.12ppm. The concentration emitted by Super8 Air Purifier is ≤0.05ppm, conforms to the safety requirement set by WHO. In fact, ozone has been widely used in most technologies such as manufacturing, medical and home electrical appliances, etc.

臭氧(O3)是否会影响人体的健康?

臭氧也称活氧。微凉的抽样时不会对身体造成伤害,普通环绕在我们周遭的臭氧浓度为0.02-0.12ppm,而Super8空气净化器所释放的臭氧浓度为0.05ppm并符合世界卫生组织(WHO)所规定的安全范围内,事实上臭氧已被广泛的用在各种科技生产,医疗设备和家电用途等。


What is HEPA?

HEPA stands for "High Efficiency Particulate Arresting" or "High Efficiency Particulate Air". HEPA filters can remove at least 99.97% of airborne particles 0.3 micrometers in diameter, to improve indoor air quality and reduce your exposure to irritants and allergens.

何谓HEPA过滤技术?

HEPA是High Efficiency Particulate Absorbing的缩写,HEPA由非常细小的有机纤维交织而成,对微粒的捕抓能力强,孔径微小,吸附容量大,净化效率高,针对0.3微米的粒子净化率为99.97%。


Can the viruses trapped in the HEPA filter system escape back to the air?

No. Viruses are dependent on living cells and need plenty of water and nutrition to reproduce. Dehydration occurs when air current is flowing through the filter system and most harmful viruses are destroyed. HEPA filter has been widely used in ICU of hospitals to prevent the transmission of micro particles through air. But with long term usage and under heavy pollution, HEPA filter should be checked and replaced as needed.

被HEPA滤网困住的细菌和病毒,会否逃回空气里?

不会。病毒需要活细胞才能繁殖,而细菌和病毒两者都需要水分和营养才能繁殖。由于氧流通过滤网是造成脱水,大部分致病的细菌和病毒因此被消灭。HEPA滤网被广泛用于医院的隔离病房等地,它能与放空气传播微生物的广散。但长时间使用,在过渡污染的情况下,HEPA滤网也会造成损坏。因此,细菌和病菌在此情况下,也会回流到空气里。


Why are there stainless steel needles in Super Plasma, Super Life, Super Drive and Super Light?

The stainless steel needles generate a high concentration of negative ions.

为什么Super Plasma,Super Life,Super Drive,Super Light内设有钢针?

钢针乃产生电极的主要机件,备有释放活氧和负离子的功能


What is the function of the steel plates in the Super Life, Super Plasma and Super Light models?

The stainless steel plates are electrostatic precipitators to collect particles down to a diameter of 0.01 micron. 

Super Life,Super Plasma和Super Light Set内附的钢铁板有何作用?

钢铁板附有磁性吸力,备有产生电子集尘和净化功能。


What is the function of germicidal photocatalysis system of Super Plasma, Super Tech and Super Hepa?

Germicidal photocatalysis system eliminates concentrations of organic contaminants from gaseous effluents by converting them to safe substances such as water vapor or carbon dioxide. These models with GPS removes musty odors, pet dander, viruses, bacteria, mold and other airborne pathogens.

Super Plasma,Super Tech和Super Hepa内设光触媒(Germicidal Photocatalysis System),其功能是什么?

光触媒则是在光源照射下利用特定波长光源的能量来产生催化的作用,使周围只氧气及分子激发成极具活性的OH(氢氧基)及(O2)(氧分子)自由离子基,这些氧化力即强的自由基几乎分解所有对人体或环境有害的物质。它具有抑制细菌繁殖,杀菌,除臭,并去除有害氧气体等。


How to determine when to change the filters for Super Tech and Super Hepa?

Normally the life-span of the filter is 12 months, depending on the location and indoor air quality. You need to change, if the filter appears to be:

  • yellowish or greyish
  • softened or
  • if slightly polluted, can be cleaned using a vacuum cleaner.

如何观察Super Tech和Super Hepa是时候更换过滤网了?

一般过滤网试用期为12个月,需视置放的地方为准。如果过滤网呈现:

  • 黄褐色货黑色就须立刻更换
  • 过滤网有软化的迹象即须更换
  • 轻度的污染,可使用吸尘机,除尘后从新使用

How long is the warranty period for Super8 product?

Super8 granted one years product warranty except damage, failure or malfunction due to external cause, unauthorised modification and/or installation not in accordance with product instruction.
 
Super8空气净化器的保养期有多久?

Super8所有的零件在离开工厂之前,都经过严密的品质保证测验。顾客可以从购买日期起,一年之内,在自然(非人为)损坏之下,享受免费维修及零件替换服务。此保单不包括由自行拆除或窜改内部零件,没有根据说明书进行操作,使用不合格的电源或电压及水灾或由自然灾害所造成的损害。


Does Super8 give any warranty to those products purchased from internet sources?

Super8 does not give any warranty to those products purchased from unauthorised internet sources and/or below our list price. Any enquiry relates to the internet purchase, please call our HQ hotline : 603-7982 0293 for clarification.


Super8有否授权货保证在互联网所购买的产品

如果产品不是在我们Super8所指定的互联网上购买,或产品价格过低,Super8将一律不会给与保证,任何有关互联网购物,请联络Super8热线 : 603-7982 0293 


Our website Shopping Cart is under construction and will be ready in the near future!

在不久的将来Super8将开辟一个新的网上购物站,敬请留意!